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How consulting creates value (part 2)

Application Integration, Monitoring, Data Science: Learn how you make the most of SSH using our consulting portfolio!
  • 22.06.2023
    Andreas Thal
How consulting creates value (part 2)

When it comes to fully utilizing symmedia Secure Service Hub we must talk about our symmedia Consulting Portfolio. The overall goal of the symmedia Consulting Service is to create value for our customers through a reduced time to market. In the dynamic and ever-evolving digital landscape, businesses need to adapt quickly to stay ahead of the competition. symmedia, as a renowned industry leader, offers an extensive portfolio for service solutions to drive the digital transformation. In this article, we will delve into the comprehensive range of Consulting Services provided by symmedia and explore how we empower organizations to unlock their full potential – focusing on Application Integration, Monitoring, Data Science.

symmedia For machines. SSH Consulting Services

Application Integration 

The Secure Service Hub offers the possibility to integrate 3rd party applications. Those can be integrated directly into the platform handled with a secure AppStore concept. The Secure Service Hub stores application sources, ensures robust installation, updates, and de-installation processes. We support customers with our knowledge of data-exchange between the SSH and potential 3rd party applications (e. g. authentication, machine master data, live and historic machine data from the Data API). Applications open the field for additional business models and direct growth drivers regarding products and operation.


Data is the lifeblood of the digital era, and symmedia Consulting Service recognizes its value in driving informed decision-making. Through advanced data analytics, we help businesses extract meaningful insights from complex data sets, identifying patterns and trends that can lead to process optimization and cost reduction. The Secure Service Hub retrieves data from the machine, securely transports and saves it in a “jailed” data store within the tenant of its operator keeping full data authority. This helps our customers to evaluate and integrate the appropriate monitoring and visualization tools. The visualization can seamlessly be integrated into the Secure Service Hub portal (via iFrame).

Data Science

Moreover, a secure data access leverages machine learning (ML) algorithms to anticipate maintenance requirements, minimizing unplanned downtime and maximizing asset utilization. We support our customers to generate value with data retrieved by the Secure Service Hub while maintaining tenant separation and a clear data ownership at any time. Customers can access their data via secure APIs and hand it over to AI-based tools or train ML models with it. Furthermore, the Secure Service Hub offers a well-fitting infrastructure to support federated learning – a technology enabling multiple actors to build a common, robust ML model without sharing the data used to train it – thereby addressing critical issues such as data privacy, data security, data access rights and access to heterogeneous data.

symmedia For machines. consulting Services Management Summary


The symmedia Consulting Services portfolio empowers customers to navigate the complexities of digital transformation with confidence. By leveraging our industry expertise and cutting-edge technologies, organizations can optimize processes, enhance productivity, and unlock new opportunities for growth. With symmedia Consulting Service as a strategic partner, customers can embrace the digital future and stay ahead in today’s rapidly evolving business landscape.

Wanna know more?

Read more about how our consulting portfolio helps you make the most of Secure Service Hub (SSH) – click here: in this article we looking at Service Integration, Service Efficiency and Interface Integration.

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