The digital future is a journey. For symmedia, this journey started 25 years ago: For more than two decades we have been connecting people to machines and service providers to operators, across all industries. It’s a journey that has led us to milestones such as SP/1 and our Secure Service Hub (SSH). Yet still it’s a journey not a destination – and we’re proudly taking the next step, introducing “symmedia Hub”.

symmedia Hub is a revolutionary platform, designed to be an answer to the demands of industry 4.0 and ready to redefine the standards of digital collaboration. It provides a multi-tenancy architecture in which multiple independent tenants can coexist and collaborate without compromising on security or performance. At all times, it offers full authority and full autonomy to its users, meaning that every tenant has complete control over their environment. From managing users and access controls to customizing workflows and dashboards, symmedia Hub empowers companies to tailor the platform according to their unique demands, without relying on external support.

How efficiency boosts growth

The benefits of the new symmedia Hub extend far beyond its impressive feature set. Its multi-tenancy capability lets companies channel all communication, within their organization and beyond, between service providers and machine operators. Remote access allows users to take action wherever in the world they are – and wherever the machines might be. This unique combination of valuable assets boosts efficiency at all levels. By enabling users to customize their work environment and processes, the Hub supports personal productivity, which leads to streamlined workflows and improve productivity, minimize machine downtimes and speed up product rollouts. And as security is paramount in digital collaboration, symmedia Hub ensures the secure “last mile” to the machine – meaning that the connection between the platform and the machinery if protected by highest security standards.

Why we call it “The Hub”

The new symmedia Hub is more than just an evolution of a great product. It embodies 25 years of symmedia’s profound experience. By providing independence, autonomy, and security, the Hub addresses the key challenges faced by Industry 4.0. With its multi-tenancy and remote access capabilities, it not only enhances efficiency and productivity but also paves the way for sustainable growth and innovation in the digital age. All of this results from our firm belief that “Collaboration is everything”. And all of this can be found on one platform – from now on we just call it the symmedia Hub.