Tag: success story

Co-Creation of a digital Europe

Written by Andreas Thal on 11.09.2023. Posted in Success Story, Welcome to the symZone!.

What is Co-Creation? Co-creation is a cooperation between citizens, companies, state institutions and research/academies to develop digital products together. It’s all about problem solving by including needs, ideas, perspectives and pouring into specifications, services for the benefit and growth of societies in Europe. In marketing and product development, co-creation is a management approach that allows companies and customers to collaborate. The basic idea is that customers and companies can create synergy effects through cooperation. The term was coined by...

SMS group: Pioneers of the digital service business

Written by Bernd Bertram on 26.04.2023. Posted in Success Story.

The service business is changing The services offered by the SMS group have changed considerably over the last decades. Whereas in the past the supply of a spare part was already considered a service, today the customer is offered a broad portfolio of services for the entire service life of his plant. These offers already start with the delivery of a plant and include not only the mechanics, but also the area of electrics/ automation, digitization, and other technical services. Customers want to concentrate more on their core activities. For this purpose, the SMS group offers...

symmedia meets Natec – Technology, that connects

Written by Bernd Bertram on 10.03.2023. Posted in Success Story.

Natec (based in Heimenkirch, Germany) has many years of experience in the field of high-quality machinery and equipment technology for industrial food production. Natec stands for innovation and willingness to tailor technology to customer’s demands and business goals. Find out how Natec’s collaboration with symmedia takes their industrial automation process to a new level – in the following success story. Introduction of service business models at Natec During their digitization process, Natec were looking for a tool that would allow them to centrally store...