{"id":56684,"date":"2023-11-28T10:17:54","date_gmt":"2023-11-28T09:17:54","guid":{"rendered":"https:\/\/symmedia.de\/?p=56684"},"modified":"2024-07-18T10:30:24","modified_gmt":"2024-07-18T08:30:24","slug":"a-game-changer-for-machines","status":"publish","type":"post","link":"https:\/\/symmedia.de\/de\/a-game-changer-for-machines\/","title":{"rendered":"A Game-Changer for Machines."},"content":{"rendered":"<div>\n<\/div>\n<div>\n<\/div>\n<div>\n<p>Transformation, digitization, competition: Our time of change sets challenges to the manufacturing and machining sector. Efficiency, flexibility and security are the buzzwords of an industry facing crisis after crisis. A highly promising solution is given by symmedia: With our new <strong>Secure Service Hub (SSH)<\/strong>, we are launching a <strong>revolutionary platform<\/strong> that enables next level collaboration between machine manufacturers and operators \u2013 aiming to sustainably optimize service processes around plants and machines. &#8222;The SSH is a game-changer \u2013 for manufacturers, for operators and for all machines.&#8220; says CEO Andreas Thal. Let\u2019s take a closer look\u2026<\/p>\n<\/div>\n<h3>\n<p><strong>The &#8222;Anytime, Anywhere&#8220; Revolution<\/strong><\/p>\n<\/h3>\n<div>\n<p>Secure Service Hub (SSH) is a web-based service platform that provides operators and manufacturers with comprehensive <strong>digital access<\/strong> to their entire fleet of machines \u2013 even via mobile devices, completely independent of their location. While machine <strong>manufacturers<\/strong> can provide service level agreements through the SSH, <strong>operators<\/strong> may use the platform as a portal to the manufacturer, enhancing the availability of their machines. Thus, the SSH enables a new form of digital collaboration opening new horizons:<\/p>\n<ul>\n<li><strong>Next Level Asset &amp; Service Case Management: <\/strong>The SSH can be tailored to the requirements of a company, regardless of age or complexity of its machine fleet, enabling widespread digital service in no time.<\/li>\n<li><strong>Real-time Monitoring:<\/strong> The SSH allows real-time monitoring of machines and equipment, enabling early problem detection and avoiding downtime.<\/li>\n<li><strong>Remote Maintenance:<\/strong> With the SSH, service technicians can securely access and diagnose machines remotely. This not only saves time but also reduces travel cost and supports efficient problem-solving.<\/li>\n<li><strong>Data Ownership:<\/strong> The SSH offers comprehensive features for each tenant on the platform, with the collaboration options (service, technical support, and analysis) while strictly adhering to data sovereignty for each tenant!<\/li>\n<\/ul>\n<p>That said, symmedia emphasizes high security standards: &#8222;As a cloud-based solution, the SSH complies with eBanking standards in terms of both convenience and <strong>maximum security<\/strong>!&#8220; says symmedia CTO Marius Burger adding that symmedia is IEC 62443 certified.<\/p>\n<\/div>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/11\/ssh_usps.png\" alt=\"\"><\/p>\n<h3>\n<p><strong>Limitless Efficiency<\/strong><\/p>\n<\/h3>\n<div>\n<p>Proof of success can be found among manufacturers who already run the SSH for their customers, such as tech companies Kurtz Ersa or GF Machining Solutions. In both cases, the SSH serves as a customized and user-friendly <strong>service management platform<\/strong> for all assets, contributing to optimizing production processes, minimizing downtime, and significantly saving costs and CO2. Andreas Thal draws a conclusion: &#8222;The SSH helps you achieve <strong>maximum efficiency<\/strong> \u2013 and efficiency is the best reaction to the demands of digital transformation and a strong response to short-term crises.&#8220;<\/p>\n<\/div>\n<div>\n<p><strong>Curious of what the Secure Service Hub can do for you?<br \/>Contact Bernd Bertram or Michael Halfar via <a href=\"mailto:sales@symmedia.de\">sales@symmedia.de<\/a> for more information.<\/strong><\/p>\n<\/div>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/11\/sym_ssh_blickhinein.jpg\" alt=\"Blick in die Secure Service Hub Platform\"><\/p>\n<ul>\n<li><a href=\"#\">social<\/a>\n<\/li>\n<li><a href=\"#\">social<\/a>\n<\/li>\n<li><a href=\"#\">social<\/a>\n<\/li>\n<li><a href=\"#\">social<\/a>\n<\/li>\n<li><a href=\"#\">social<\/a>\n<\/li>\n<\/ul>\n<h3>You might also enjoy:<\/h3>\n<div>\n<\/div>\n<h3>Category<\/h3>\n<\/p>\n<h3>Latest Stories<\/h3>\n<div>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"small\",\"padding_remove_top\":false,\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"props\":{\"column_gap\":\"large\",\"layout\":\"3-4,1-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"css\":\".el-item{background:orange;color:#fff;padding:5px 30px;margin-right:20px;font-weight:600;font-size:14px;text-transform:uppercase;letter-spacing:1px}\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\"\",\"list_type\":\"horizontal\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"source\":{\"query\":{\"name\":\"posts.singlePost\",\"field\":{\"name\":\"tags\",\"directives\":[{\"name\":\"slice\",\"arguments\":{\"offset\":0}}]}},\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"name\"}}}}]},{\"type\":\"headline\",\"props\":{\"title_element\":\"h1\",\"title_style\":\"h3\"},\"source\":{\"query\":{\"name\":\"posts.singlePost\"},\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"title\"},\"content_de_de\":{\"filters\":{\"search\":\"\"},\"name\":\"title\"}}}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"margin\":\"default\",\"margin_remove_bottom\":true,\"text_style\":\"lead\"},\"source\":{\"query\":{\"name\":\"posts.singlePost\"},\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"excerpt\"}}},\"name\":\"Vorschautext\"},{\"type\":\"description_list\",\"props\":{\"column_breakpoint\":\"m\",\"css\":\".el-element{color:#999}\",\"layout\":\"grid-2\",\"list_element\":\"ul\",\"margin\":\"small\",\"margin_remove_top\":false,\"meta_align\":\"below-content\",\"meta_style\":\"text-meta\",\"show_content\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"title_element\":\"div\",\"title_grid_column_gap\":\"small\",\"title_grid_row_gap\":\"small\",\"title_grid_width\":\"auto\"},\"children\":[{\"type\":\"description_list_item\",\"source\":{\"query\":{\"name\":\"posts.singlePost\"},\"props\":{\"title\":{\"filters\":{\"search\":\"\",\"date\":\"\"},\"name\":\"date\"},\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"author.name\"}}}}],\"name\":\"Author und Datum\"},{\"type\":\"image\",\"props\":{\"image_height\":\"450\",\"image_svg_color\":\"emphasis\",\"image_width\":\"900\",\"margin\":\"medium\"},\"source\":{\"query\":{\"name\":\"posts.singlePost\"},\"props\":{\"image\":{\"filters\":{\"search\":\"\"},\"name\":\"featuredImage.url\"},\"image_alt\":{\"filters\":{\"search\":\"\"},\"name\":\"title\"}}},\"name\":\"Featured Image\"},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Transformation, digitization, competition: Our time of change sets challenges to the manufacturing and machining sector. Efficiency, flexibility and security are the buzzwords of an industry facing crisis after crisis. A highly promising solution is given by symmedia: With our new <strong>Secure Service Hub (SSH)<\\\/strong>, we are launching a <strong>revolutionary platform<\\\/strong> that enables next level collaboration between machine manufacturers and operators \\u2013 aiming to sustainably optimize service processes around plants and machines. \\\"The SSH is a game-changer \\u2013 for manufacturers, for operators and for all machines.\\\" says CEO Andreas Thal. Let\\u2019s take a closer look\\u2026<\\\/p>\",\"content_de_de\":\"\n\n<p>Transformation, Digitalisierung, Wettbewerb: Unsere Zeit des Wandels stellt die Fertigungsindustrie und den Maschinenbau vor gro\\u00dfe Herausforderungen. Effizienz und Sicherheit sind die Schlagworte der Stunde \\u2013 w\\u00e4hrend immer neue Krisen der Branche ein H\\u00f6chstma\\u00df an Flexibilit\\u00e4t abverlangen. Eine vielversprechende Antwort darauf kommt aus Bielefeld \\u2013 von symmedia: Unser neuer <strong>Secure Service Hub (SSH)<\\\/strong> pr\\u00e4sentiert sich als <strong>revolution\\u00e4re Plattform<\\\/strong>, die das Zusammenwirken von Maschinenherstellern und -Betreibern auf eine neue Stufe hebt \\u2013 mit dem Ziel, Service-Prozesse rund um Anlagen und Maschinen nachhaltig zu optimieren. \\u201eSSH ist ein Game-Changer\\u201c, verspricht CEO Andreas Thal, \\u201ef\\u00fcr Hersteller wie Betreiber \\u2013 und f\\u00fcr <em>alle<\\\/em> Maschinen.\\u201c<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p><strong>The \\\"Anytime, Anywhere\\\" Revolution<\\\/strong><\\\/p>\",\"content_de_de\":\"\n\n<p><strong>Die \\u201eAnytime, Anywhere\\u201c-Revolution<\\\/strong><\\\/p>\",\"css\":\".el-element{font-weight:bold}\",\"title_element\":\"h3\",\"title_style\":\"text-lead\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Secure Service Hub (SSH) is a web-based service platform that provides operators and manufacturers with comprehensive <strong>digital access<\\\/strong> to their entire fleet of machines \\u2013 even via mobile devices, completely independent of their location. While machine <strong>manufacturers<\\\/strong> can provide service level agreements through the SSH, <strong>operators<\\\/strong> may use the platform as a portal to the manufacturer, enhancing the availability of their machines. Thus, the SSH enables a new form of digital collaboration opening new horizons:<\\\/p>\\n\n\n<ul>\\n\n\n<li><strong>Next Level Asset &amp; Service Case Management: <\\\/strong>The SSH can be tailored to the requirements of a company, regardless of age or complexity of its machine fleet, enabling widespread digital service in no time.<\\\/li>\\n\n\n<li><strong>Real-time Monitoring:<\\\/strong> The SSH allows real-time monitoring of machines and equipment, enabling early problem detection and avoiding downtime.<\\\/li>\\n\n\n<li><strong>Remote Maintenance:<\\\/strong> With the SSH, service technicians can securely access and diagnose machines remotely. This not only saves time but also reduces travel cost and supports efficient problem-solving.<\\\/li>\\n\n\n<li><strong>Data Ownership:<\\\/strong> The SSH offers comprehensive features for each tenant on the platform, with the collaboration options (service, technical support, and analysis) while strictly adhering to data sovereignty for each tenant!<\\\/li>\\n<\\\/ul>\\n\n\n<p>That said, symmedia emphasizes high security standards: \\\"As a cloud-based solution, the SSH complies with eBanking standards in terms of both convenience and <strong>maximum security<\\\/strong>!\\\" says symmedia CTO Marius Burger adding that symmedia is IEC 62443 certified.<\\\/p>\",\"content_de_de\":\"\n\n<p>Der Secure Service Hub (SSH) ist eine web-basierte Service-Plattform, die Betreibern und Herstellern umfassenden <strong>digitalen Zugriff<\\\/strong> auf ihren gesamten Maschinenpark erm\\u00f6glicht \\u2013 auch \\u00fcber mobile Devices komplett unabh\\u00e4ngig von ihrem Standort. W\\u00e4hrend <strong>Maschinenhersteller<\\\/strong> \\u00fcber den SSH etwa Service Level Agreements bereitstellen, nutzen <strong>Betreiber<\\\/strong> die Plattform wiederum als Portal zum Hersteller \\u2013 und erh\\u00f6hen so die Verf\\u00fcgbarkeit ihrer Maschinen. Damit erm\\u00f6glicht der SSH eine neue Form der digitalen Zusammenarbeit \\u2013 mit vielen M\\u00f6glichkeiten:<\\\/p>\\n\n\n<ul>\\n\n\n<li><strong>Next Level Asset &amp; Service Case Management:<\\\/strong> Der SSH l\\u00e4sst sich auf die Anforderungen eines Unternehmens ma\\u00dfschneidern \\u2013 unabh\\u00e4ngig von Anzahl, Alter oder Komplexit\\u00e4t seines Maschinenparks \\u2013 damit wird fl\\u00e4chendeckender digitaler Service in k\\u00fcrzester Zeit m\\u00f6glich.<\\\/li>\\n\n\n<li><strong>Echtzeit-Monitoring:<\\\/strong> \\u00dcber den SSH lassen sich Maschinen und Anlagen in Echtzeit \\u00fcberwachen \\u2013 so k\\u00f6nnen Probleme fr\\u00fchzeitig erkannt und Ausfallzeiten vermieden werden.<\\\/li>\\n\n\n<li><strong>Remote Maintenance:<\\\/strong> Mit dem SSH k\\u00f6nnen Servicetechniker aus der Ferne sicher auf Maschinen zugreifen \\u2013 und entsprechende Diagnosen stellen. Das spart nicht nur Zeit, sondern auch Reisekosten und unterst\\u00fctzt bei effizienter Probleml\\u00f6sung.<\\\/li>\\n\n\n<li><strong>Data Ownership:<\\\/strong> Der SSH bietet umfassende Funktionen f\\u00fcr jeden Mandanten auf der Plattform \\u2013 besonders gefragt sind die M\\u00f6glichkeiten der Zusammenarbeit (Service, Technische Entst\\u00f6rung und Analyse) bei gleichzeitiger Einhaltung der strikten Datenhoheit pro Mandanten!<\\\/li>\\n<\\\/ul>\\n\n\n<p>Dabei hat man bei symmedia hohe Sicherheitsanforderungen im Blick: \\u201eAls cloudbasierte L\\u00f6sung erf\\u00fcllt der SSH eBanking-Standards sowohl im Hinblick auf den Komfort als auch auf <strong>h\\u00f6chstm\\u00f6gliche Sicherheit<\\\/strong>!\\u201c, erkl\\u00e4rt symmedia-CTO Marius Burger \\u2013 symmedia ist IEC 62443 zertifiziert.<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"image\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2023\\\/11\\\/ssh_usps.png\",\"image_svg_color\":\"emphasis\",\"margin\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p><strong>Limitless Efficiency<\\\/strong><\\\/p>\",\"content_de_de\":\"\n\n<p><strong>Grenzenlose Effizienz<\\\/strong><\\\/p>\",\"css\":\".el-element{font-weight:bold}\",\"title_element\":\"h3\",\"title_style\":\"text-lead\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Proof of success can be found among manufacturers who already run the SSH for their customers, such as tech companies Kurtz Ersa or GF Machining Solutions. In both cases, the SSH serves as a customized and user-friendly <strong>service management platform<\\\/strong> for all assets, contributing to optimizing production processes, minimizing downtime, and significantly saving costs and CO2. Andreas Thal draws a conclusion: \\\"The SSH helps you achieve <strong>maximum efficiency<\\\/strong> \\u2013 and efficiency is the best reaction to the demands of digital transformation and a strong response to short-term crises.\\\"<\\\/p>\",\"content_de_de\":\"\n\n<p>Wie weitreichend die daraus erwachsenden M\\u00f6glichkeiten sind, zeigt sich bei Herstellern, die den SSH bereits erfolgreich f\\u00fcr ihre Kunden einsetzen \\u2013 etwa bei den Tech-Konzernen Kurtz Ersa oder GF Machining Solutions. In beiden F\\u00e4llen fungiert der SSH als ma\\u00dfgeschneiderte und einfach zu bedienende <strong>Service-Management-Plattform<\\\/strong> f\\u00fcr alle Assets \\u2013 und tr\\u00e4gt dazu bei, Produktionsprozesse zu optimieren, Ausfallzeiten zu minimieren und massiv Kosten und CO<sub>2<\\\/sub> einzusparen. \\u201eWir schaffen <strong>maximale Effizienz<\\\/strong>.\\u201c, fasst Andreas Thal zusammen, \\u201eUnd Effizienz ist nicht nur die beste Antwort auf die Anforderungen der digitalen Transformation \\u2013 sondern auch eine starke Reaktion auf kurzfristige Krisen.\\u201c<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><strong>Curious of what the Secure Service Hub can do for you?<br \\\/>Contact Bernd Bertram or Michael Halfar via <a href=\\\"mailto:sales@symmedia.de\\\">sales@symmedia.de<\\\/a> for more information.<\\\/strong><\\\/p>\",\"content_de_de\":\"\n\n<p><strong>Interessiert, was der Secure Service Hub f\\u00fcr Sie bewirken kann?<br \\\/>Bernd Bertram und Michael Halfar stehen Ihnen unter <a href=\\\"mailto:sales@symmedia.de\\\">sales@symmedia.de<\\\/a> f\\u00fcr alle Fragen jederzeit gern zur Verf\\u00fcgung!<\\\/strong><\\\/p>\",\"margin\":\"default\"}},{\"type\":\"image\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2023\\\/11\\\/sym_ssh_blickhinein.jpg\",\"image_alt\":\"Blick in die Secure Service Hub Platform\",\"image_svg_color\":\"emphasis\",\"image_width\":\"600\",\"margin\":\"default\"}},{\"type\":\"yooessentials_social_sharing\",\"props\":{\"css\":\".el-link{color:#f5a802}\\n.el-element::before {\\n  content: \\\"Share\\\";\\n  float:left;\\n    font-weight:700;\\n    margin-top: 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